Please email us at firstname.lastname@example.org to get the refund process started!
We love what we do and we want you to love your items! Brand new unworn, with no visible wear, smells, or animal hair may be returned within 30 days after arrival for the store. When we receive the goods, we will give you a refund.
Customers will only be charged once at most for shipping costs (this includes returns); No-restocking fee to be charged to the consumers for the return of a product.
Please note all shipping costs are non-refundable and customers are responsible for return shipping.
Our policy lasts 30 days. If 30 days have gone by since your goods have been delivered, unfortunately, we can’t offer you a refund of any kind.
To be eligible for a return, your item must be unused and in the same condition as received. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Once we receive returned packages they are inspected & will be processed within 3-6 business days. You will then be given a store credit of the amount of the item at the time of purchase minus shipping charges. We are not responsible for any shipping costs, the customer is responsible for all shipping costs. Store credit will be emailed to the customer’s email account that was created at checkout. Please note that all store credits will expire after a year! All denied returns or returns received after 30 days will be donated to charity.
How do I return my order?
To return, We will notify you of the warehouse address, which the item belongs to.
Your order number must be notated in the package.
Customers are responsible for return shipping. Shipping costs are non-refundable.
When we receive the goods, we will give you a refund
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance.